बिहार सरकार (Government of Bihar) | Department Of Industries

Mechanism Process

Step Process Responsibility
Step-1 Applicant will visit Bihar Startup portal startup.bihar.gov.in
Select : Grievance
Startup
Step-2 Applicant shall fill necessary details -basic details , query type and grievance description Startup
Step-3 Ticket number is provided after submission of grievance through online system . An email is send to applicant that the grievance is registered in the startup portal Startup
Step-4 Startup Cell Scrutinize the registered grievances and forward details to concern department to provide response within 10 working days to startups Startup Cell
Step-5 If the grievance is not resolved within 10 days timeline, the grievance shall get auto escalate to Nodal officer. The Nodal officer shall the grievance with next 10 working days. Nodal officer
Step-5 If Once the grievance is resolved ,applicant can track the response through online system