| Step |
Process
|
Responsibility
|
| Step-1 |
Applicant will visit Bihar Startup portal startup.bihar.gov.in
Select : Grievance
|
Startup |
| Step-2 |
Applicant shall fill necessary details -basic details , query type and grievance description
|
Startup |
| Step-3 |
Ticket number is provided after submission of grievance through online system . An email is send to applicant that the grievance is registered in the startup portal
|
Startup |
| Step-4 |
Startup Cell Scrutinize the registered grievances and forward details to concern department to provide response within 10 working days to startups
|
Startup Cell |
| Step-5 |
If the grievance is not resolved within 10 days timeline, the grievance shall get auto escalate to Nodal officer. The Nodal officer shall the grievance with next 10 working days.
|
Nodal officer |
| Step-5 |
If Once the grievance is resolved ,applicant can track the response through online system
|
|